All of our products have been developed to meet the highest quality standards and have a long service life as a result. However, we only offer warranties for our Curaprox sonic toothbrushes. These warranties last for two years. You also have the option of extending the warranty completely free of charge for another year. To do this, simply go to your user account and extend the warranty under ‘Registered products’.

Take advantage of our first-class customer service and extend the warranty on any of our sonic toothbrushes. Simply go to Registered products in your user account and register a new product. This will extend the warranty from two years to three. 

If you do not yet have a Curaprox user account, then now is the time to get one! To get started, click Sign in in the menu at the top of the web page.

Please inform us of the faulty product as soon as possible using the contact form. We will then look into whether we can replace it and tell you what to do next.

You can return items to Curaprox within 15 days of delivery received with condition unopened/sealed in their original packaging. No returns or refunds for products that is opened/with broken seal.

Write to us using the contact form. We will then look into whether we can replace it and update you the next step(s).

You can return products within 15 days from the day on which the items were delivered to you.

We generally accept returns of any items that with condition unopened/sealed in their original packaging. No returns or refund for product that is opened/with broken seal.

Write to us using the contact form, we will then check whether the item(s) can be returned and inform you of the next steps to take.

Does our Hydrosonic toothbrush not work for you? You can return it within 30 days of purchase and we will give you your money back.

Write to us using the contact form. We will then inform you of the next steps to take.

You can get in touch with our customer service team via our contact form.

The customer may require to come by our office (appointment basis) to have the exchange or replacement done.